Track 1: Effective Communication with Clients & Suppliers

This track is all about improving your communication with our Customers & Suppliers. Our Executives are the the face of the Company and clear, concise and emphatic communication is key to great Customer Service and increased Customer & Supplier Satisfaction.  However communication is not just about what you say but how it is being said, understanding verbal and non-verbal cues as well as making sure to listen what Customers & Suppliers say to make sure we fully respond to their requests.