KAM Aspire Journey

The KAM Journey provides you with the base knowledge and the indication of the skills to develop to be a Key Account Manager at Hotelbeds. The learning material is organized into eight tracks which cover: 1) Selling Essentials;  2) Customer Centricity; 3) Communication Skills; 4) Negotiations and Handling Objections; 5) Digital Transformation; 6)Self-Coaching and Personal Accountability; 7) Goal Settings; and 8) Analytical Skills. Prior to taking the course, we invite you to check your skills with the three optional benchmarks at the beginning of the Journey:  Selling Skills, Communication Essentials, Managing Yourself, and Goal Settings. In addition to the information covered in this journey, we also recommend you to have a look to the training content available in Workday Learning about Salesforce.